This website www.lisalempp.com is owned by TWO BUFFALOS SL with CIF B66345349 and address in BROSOLI, 1 08003, BARCELONA, acting commercially under the brand LISA LEMPP.
The General Conditions of Contract regulate the selling relationship between TWO BUFFALOS SL and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Conditions of Contract, the Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and users, the current regulations on Protection of Personal Data, Law 7/1996, of 15 January of Ordination of the Retail Trade, and to the Law 34/2002 of July 11, of Services of the Society of the Information and Electronic Commerce.
TWO BUFFALOS SL reserves the right to make the appropriate modifications, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any admissible form in law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, TWO BUFFALOS SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to those present General Conditions when it deems appropriate, announcing them in a timely manner.
The object of the website is SALE OF BAGS AND BACKPACKS IN ITALIAN LEATHER.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal. As user or client, he / she expressly declares to know, understand and accept the conditions of use and these general conditions of contract. In the same way, it declares to be of legal age and have the legal capacity and to act necessary to access the websites of TWO BUFFALOS SL and the hiring through them. To purchase our products, you can go to the corresponding section of our online store.
After the purchase process the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicate a valid email. If in 24 hours from the end of the order you do not receive the confirmation, please contact TWO BUFFALOS SL in the customer service phone number or by email email@example.com.
All the contents of the website are in Spanish and English. The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.
In the case of a product on offer, the offer price and its validity will always be indicated along with its essential characteristics. In compliance with current regulations TWO BUFFALOS SL offers information on all items for sale, their characteristics and prices. However, TWO BUFFALOS SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of it. In this way, the products offered at any time by the web will be governed by the General Contracting Conditions in force in each case. Also, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential characteristics of the products
The products offered in our online store, incorporate a photograph and the essential characteristics of it, this is the information obtained from the manufacturer. The color of the product, observable in the photograph, is not binding. In the characteristics, the same is identified.
All the products offered on the website enjoy the commercial guarantee of the supplier of the same. TWO BUFFALOS SL has an after-sales service, while the guarantee is in force, the customer may execute it by contacting the TWO BUFFALOS SL establishment, the after-sales service, by email to firstname.lastname@example.org or to the points established by the supplier. In case of doubt you can go to the customer service phone number or through the email email@example.com.
All products indicate the sale price in Euros and include the Value Added Tax (VAT). If any other tax were applicable, this would be indicated (IGIC or IPSI).
Delivery and transportation rates
TWO BUFFALOS SL makes shipments to*:
– Spain Peninsular
– Canary Islands
– Ceuta and melilla
– Canada and USA
– India, Singapore, Thailand, Taiwan, South Korea, Hong Kong, Japan
– Australia, New Zealand
Charging for shipping costs the following amounts, depending on the destination:
– Spain Peninsular: Free
– Balearic Islands: € 18
– Canary Islands: € 43
– Ceuta and Melilla: € 40
– Europe Zone 1 (Germany, Austria, Denmark, Finland, France, Italy, Portugal, United Kingdom (UK), Sweden): € 23
– Europe Zone 2 (Bulgaria, Croatia, Slovakia, Slovenia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania): € 29
– Europe Zone 3 (Norway, Switzerland): € 44
– Canada and the USA: € 55
– Mexico: € 71
– India: € 156
– Singapore, Thailand, Taiwan: € 67
– South Korea: € 192
– Hong Kong, Japan: € 67
– Australia, New Zealand: € 71
At the moment that the delivery address is entered and before proceeding to the payment, the system will automatically inform about the exact cost of the delivery expenses of the order.
The possible expenses in Customs of countries outside the European Union will be paid by the customer. If an item is rejected by Customs of the country of destination for any reason, it will be returned to our office and as soon as it arrives, the return of the payment of said item will be processed.
*Unfortunately, at the moment we can not send our product to the following countries: Malta, Cyprus, Monaco, San Marino, Andorra, Kosovo, Russia, Africa, Central America and South America.
Forms of payment and execution of the order
The customer can pay the amount of your order by choosing any of the following forms. During the purchase process you must indicate your choice:
– VISA or MASTERCARD credit card
All transactions involving the transmission of personal or banking data are made using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All information transmitted to us travels encrypted through the network. Likewise, your credit card information is entered directly on the bank’s website, in the POS (Point of Sale Terminal of the Bank) and they are not entered or registered in any TWO BUFFALOS SL server.
Paying with VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction. This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and debit entries in the accounts of the provider and the holder will be made as soon as possible. However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that will remain obliged against TWO BUFFALOS SL to compensate the damages and losses caused as a result of said cancellation.
– Bank transfer
When selecting the bank transfer you will receive, along with the confirmation of your order, an e-mail with the bank details of TWO BUFFALOS SL. It is very important that when making the transfer, indicate in the subject the order number, as well as your name and surname, and make the transfer within 3 days after the date of the transfer confirmation of the order to be able to validate it. If you wish, you can send us the proof of the transfer by e-mail firstname.lastname@example.org. But in any case, the order will not be considered effective until our administration department has no bank confirmation of the transfer. Remember that the payment has to be made in EUROS and that all possible exchange and banking commissions are on their own.
In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer always inform your bank to take charge of the commissions at source, those bank commissions and expenses corresponding to your entity. If not, TWO BUFFALOS SL could paralyze the shipment of your order by not receiving the full amount thereof. Possible exchange and banking commissions are charged to the client.
Allows you to send payments online safely and conveniently. PayPal’s network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. PayPal offers a service Specially designed for those who are not satisfied with traditional payment mechanisms. More information in PayPal. http://www.paypal.com.
TWO BUFFALOS SL is committed to deliver the order by courier in the following periods, from the day after the order:
– Spain (Peninsula and Balearic Islands) are 2-4 business days.
– Other destinations within Spain, 3-6 business days.
– For international shipments, the delivery time may vary depending on the destination, without ever exceeding 15 days.
The availability of the products offered by TWO BUFFALOS SL may vary depending on the demand of customers. Although TWO BUFFALOS SL updates the stock periodically, the product requested by the customer could be sold out at that moment. In the event of non-execution due to unavailability, TWO BUFFALOS SL will notify the client at the time it becomes aware of this situation, by means of an electronic mail. The period of this communication will not exceed in any case the maximum period of 30 days. TWO BUFFALOS SL may give the double option of: supply the client without price increase, a product of similar characteristics or of superior quality, or unless justified and demonstrable reasons by TWO BUFFALOS SL within this same period to pay the amounts paid for the canceled order. In the event that TWO BUFFALOS SL does not make this payment within the period indicated, the buyer may claim that he is paid twice the amount owed, without prejudice to his right to be compensated.
Right of withdrawal, returns and claims
The buyer will have a minimum period of fourteen calendar days to desist, from the day the customer receives the product, without any penalty and without indication of the reasons. The exercise of the right of withdrawal must be made by notification by telephone to +34 933 195 891, by writing to the email email@example.com, sending your letter to our postal address BROSOLI, 1 08003, BARCELONA, or through the withdrawal form.
As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, the supplies of services or goods made according to the specifications of the consumer or clearly personalized, or that, by their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.
The customer must return or deliver the product directly to TWO BUFFALOS SL, postal address BROSOLI, 1 08003, BARCELONA, without any undue delay, and in any case within a maximum period of fourteen calendar days from the date it is formalized the right of withdrawal from the contract. The term will be considered fulfilled if the client makes the return of the product before the end of the term. The customer will be responsible for the return costs of the product. In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, it is requested that in order to avoid transport problems, it should be ensured that the package is properly protected and sealed. Once received, we will check your status. The moment we check that both the article (s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.
The refund of the amounts received by the client will be made using the same means of payment used by the client, as long as the opposite has not been arranged. TWO BUFFALOS SL may withhold refund until the product has been received, reason for withdrawal, or until the client provides proof of return, depending on which condition is met first. In case of unjustified delay on the part of TWO BUFFALOS SL, with respect to the refund of the sums paid, the client may claim twice the sums paid, without prejudice to the right to be compensated for the damages suffered in excess of said amount.
Return of the defective product
In the event that the product is not in good condition and the causes attributable to it, are not the result of the customer, it will be entitled to return the product, informing TWO BUFFALOS SL of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal. TWO BUFFALOS SL undertakes to assume the cost of the return and to return the product for a new one in accordance with conditions accepted at the time of sale. If the client wishes to submit a claim, the establishment of TWO BUFFALOS SL is located in BROSOLI, 1 08003, BARCELONA or through the email firstname.lastname@example.org.
Also, TWO BUFFALOS SL reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions. The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. TWO BUFFALOS SL is domiciled in BARCELONA, Spain.
In compliance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE), TWO BUFFALOS SL informs that it is the owner of the website www.lisalempp.com. In accordance with the requirement of article 10 of the aforementioned Law, TWO BUFFALOS SL informs of the following information:
The owner of this website is TWO BUFFALOS SL, with CIF B66345349 and registered office at BROSOLI, 1 08003, BARCELONA, registered in the Mercantile Register, in volume 44424, page 219, page 455674 and registration 1. The email address of contact with the company is: email@example.com.
User and responsibilities regime
The navigation, access and use by the website of TWO BUFFALOS SL confers the condition of user, by which they are accepted, from browsing the website of TWO BUFFALOS SL, all the conditions of use here established without prejudice to the application of the corresponding regulations of mandatory legal compliance as the case may be. The website of TWO BUFFALOS SL provides a great diversity of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:
– The veracity and legality of the information provided by the user in the forms extended by TWO BUFFALOS SL for access to certain content or services offered by the web.
– The use of the information, services and data offered by TWO BUFFALOS SL contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that may otherwise imply injury to rights of third parties or the same functioning of the website.
Link policy and liability exemptions
TWO BUFFALOS SL is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will proceed to examine or exercise any type of control over the content of others sites of the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites external to your property that can be accessed through the links. TWO BUFFALOS SL declares to have adopted all the necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, TWO BUFFALOS SL is not responsible, under any circumstances, for any eventual damages that the user may suffer due to Internet browsing.
TWO BUFFALOS SL reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its website. Both with regard to the contents of the website, as in the conditions of use thereof, or in the general conditions of contract. Said modifications may be made through its website by any admissible form in law and shall be binding during the time they are published on the website and until that are not validly modified by subsequent ones.
Online contracting services
Certain contents of the website of TWO BUFFALOS SL contain the possibility of contracting by Internet. The use of the same will require the reading and obligatory acceptance of the general conditions of hiring established for that purpose by TWO BUFFALOS SL.
In accordance with the regulations in force in Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by TWO BUFFALOS SL with CIF B66345349 and registered office at BROSOLI, 1 08003, BARCELONA, with the purpose of being able to facilitate, speed up and fulfill the commitments established between both parties. In compliance with current regulations, TWO BUFFALOS SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above. While you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use them for the aforementioned purposes. TWO BUFFALOS SL informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why TWO BUFFALOS SL undertakes to take all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.
In accordance with the rights conferred by the current regulations on data protection may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data and consent given for the treatment of them, directing your request to the postal address indicated above or to the email firstname.lastname@example.org. You can contact the competent Control Authority to present the claim that you consider appropriate.
TWO BUFFALOS SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts, trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by TWO BUFFALOS SL. They will be, therefore, works protected as intellectual property by the Spanish legal system, being applicable both Spanish and European regulations in this field, as well as treaties international agreements related to the matter and subscribed by Spain.
All rights reserved
By virtue of the provisions of the Intellectual Property Law, reproduction, distribution and public communication, including their use, are expressly prohibited modality of making available, of all or part of the contents of this web page, for commercial purposes, in any medium and by any technical means, without the authorization of TWO BUFFALOS SL. The user agrees to respect the Intellectual and Industrial Property rights owned by TWO BUFFALOS SL. You can visualize the elements of the portal and even print them, copy them and store them on your computer’s hard drive or on any other physical medium, as long as it is solely and exclusively for your personal and private use. The user must refrain from delete, alter, evade or manipulate any protection device or security system that was installed on the pages of TWO BUFFALOS SL.
Legal actions, applicable legislation and jurisdiction
TWO BUFFALOS SL also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content, or for the breach of these conditions. The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. TWO BUFFALOS SL is domiciled in BARCELONA, Spain.
In accordance with the provisions of current regulations on the Protection of Personal Data and Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE), TWO BUFFALOS SL informs to the users, who have proceeded to create a profile on the Social Networks Facebook, Instagram, Pinterest, Google +, with the main purpose of advertising their products and services.
TWO BUFFALOS SL data:
ADDRESS: BROSOLI, 1 08003, BARCELONA, SPAIN
WEB DOMAIN: www.lisalempp.com
The user has a profile in the same Social Network and has decided to join the page created by TWO BUFFALOS SL, thus showing interest in the information that is advertised on the Net. By joining our page, you provide your consent for the treatment of those personal data published in your profile. The user can access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy. TWO BUFFALOS SL has access and deals with that public information of the user, especially his contact name. These data are only used within the Social Network itself. They are not incorporated into any file. In relation to the rights of access, rectification, cancellation and opposition, of those that you have and that may be exercised before TWO BUFFALOS SL, in accordance with the LOPD, you must take into account the following nuances:
– Access: It will be defined by the functionality of the Social Network and the ability to access the information of user profiles.
– Rectification: It can only be satisfied in relation to that information that is under the control of TWO BUFFALOS SL, for example, eliminate comments published on the page itself. Normally, this right must be exercised before the Social Network.
– Cancellation and / or Opposition: As in the previous case, can only be satisfied in relation to that information that is under the control of TWO BUFFALOS SL, for example, no longer be attached to the profile.
TWO BUFFALOS SL will perform the following actions:
– Access to public profile information.
– Publication in the user’s profile of all information already published on the TWO BUFFALOS SL page.
– Send personal and individual messages through the channels of the Social Network.
– Updates of the status of the page that will be published in the user’s profile.
The user can always control their connections, remove the content that no longer interests them and restrict who shares their connections, for this they must access their privacy settings.
The user, once attached to the page of TWO BUFFALOS SL, may publish in the latter comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner thereof, enjoy the rights of copyright and intellectual property or have the consent of the affected third parties. It is expressly prohibited any publication on the page, whether texts, graphics, photographs, videos, etc. that attempt or are likely to attempt against morality, ethics, good taste or decorum, and / or that infringe, violate or violate the rights of intellectual or industrial property, the right to the image or the Law. In these cases , TWO BUFFALOS SL reserves the right to immediately withdraw the content, being able to request the permanent blocking of the user. TWO BUFFALOS SL will not be responsible for the contents that a user has freely published.
The user must keep in mind that their publications will be known by other users, so he himself is the main responsible for their privacy. The images that can be published on the page will not be stored in any file by TWO BUFFALOS SL, but they will remain in the Social Network.
Competitions and promotions
TWO BUFFALOS SL reserves the right to hold contests and promotions, in which the user may participate together with its page. The bases of each one of them, when the platform of the Social Network is used for it, will be published in it. Always complying with the LSSI-CE and any other standard that applies to it. The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
TWO BUFFALOS SL will use the Social Network to publicize its products and services, in any case, if you decide to treat your contact data to perform direct commercial prospecting actions, it will always be in compliance with the legal requirements of the LOPD and the LSSI-CE . The fact of recommending TWO BUFFALOS SL page to other users so that they can also enjoy the promotions or be informed of their activity will not be considered advertising.
• Facebook: https://www.facebook.com/help/323540651073243/
• Instagram: http://instagram.com/about/legal/privacy/
• Pinterest: http://es.about.pinterest.com/terms/
• Google +: http://www.google.com/intl/es/policies/privacy/